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Vendor Partner Portal

Grow your wedding business across all 38 Tamil Nadu districts

Why Partner With Kettimelaam?

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More Bookings

Customers discover and book your services 24/7 online

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All 38 Districts

Reach wedding customers across all of Tamil Nadu

Build Your Reputation

Collect verified reviews and grow your business profile

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Secure Payments

Every booking comes with guaranteed payment protection

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Simple Dashboard

Manage bookings, calendar and enquiries in one place

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Dedicated Support

Admin support available via WhatsApp and email

How It Works

1️⃣

Register

Submit your business details and complete a quick verification call

2️⃣

Get Approved

Admin reviews and approves your profile within 24 hours

3️⃣

Receive Bookings

Customers book your services and you get notified instantly

4️⃣

Get Paid

Payments are processed securely and settled directly to your account

Ready to grow your wedding business?

Join verified wedding vendors serving couples across Tamil Nadu

Already registered? Login to your dashboard

Earnings and partnership details shared after registration and approval

🔐 Vendor Login

Welcome back! Login to manage your bookings and earnings.

🔒 This portal is for Vendors only.
Customers please visit kettimelaamgroups.com

🔑 Reset Password

Enter your email and we will send a password reset link.

🏪 Vendor Registration

Register your wedding business. Admin will verify within 24 hours.

📱 Identity Verification Required

A KettiMelaam admin will contact you on WhatsApp +91 78457 41983 within 24 hours for a short video verification call.

📋 Keep ready during call:

• Any valid Govt Photo ID (Driving Licence / Voter ID / Passport)

✅ No documents stored — admin-confirmed only

🎉 Registration Submitted!

✅ Account created successfully!

A verification email has been sent. Please verify your email to activate your account.

📱 Next — Identity Verification Call

A KettiMelaam admin will contact you on WhatsApp +91 78457 41983 within 24 hours.

🏪 Vendor Dashboard

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Vendor Terms & Conditions

Kettimelaam Weddings LLP • Version 2.0 • Effective April 2026

These terms govern your relationship with Kettimelaam Weddings as a registered vendor partner.

⚠ Important Notice

A separate Vendor Partner Agreement containing full legal terms, commission structure, and payout details will be sent to you via DocuSign for digital signature during your onboarding call. These web terms are a summary only. The signed agreement is the binding legal document.

1. Independent Contractor Status

You are an independent contractor and not an employee, agent, or representative of Kettimelaam Weddings LLP. You operate your own business, use your own equipment, and are solely responsible for your own taxes, GST compliance, and statutory obligations. Kettimelaam is a technology intermediary marketplace only.

2. Platform Liability — What Kettimelaam is NOT Responsible For

Kettimelaam Weddings is a marketplace platform only. We are NOT liable for:

Vendor failures:
• Your failure to deliver services
• Poor quality service delivery
• Property damage or injury caused by you
• Loss of photos or digital content
• Food contamination from catering
Customer defaults:
• Customer not making balance payment
• Customer cancellation decisions
• Customer change of mind
• Customer providing wrong details
• Customer disputes after service
Third party factors:
• Payment processor failures
• Internet or Firebase outages
• Your staff or subcontractors
• Force majeure events
• Off-platform transactions
Financial losses:
• Indirect or consequential damages
• Loss of business or reputation
• Tax implications of payments
• Market or commercial impacts
• Reduced bookings for any reason
Kettimelaam's maximum liability to you is limited to the commission received on the specific booking in dispute.

3. Registration and Verification

You must provide accurate business information and complete identity verification via WhatsApp video call within 24 hours. Present a valid government photo ID (Driving Licence, Voter ID, or Passport). Verification confirms identity only — it is not an endorsement or quality guarantee. Kettimelaam reserves the right to reject or remove any vendor registration at its sole discretion.

✅ No government ID documents are stored. Verification is admin-confirmed only. All data stored securely on Firebase with SSL encryption.

4. Service Delivery Obligations

Upon accepting a booking, you unconditionally agree to:

• Deliver the service on the confirmed date and location
• Respond to all booking requests within 18 hours
• Maintain agreed quality and specifications
• Arrive on time with all required equipment
• Maintain professional conduct throughout
• Communicate proactively about any issues

5. Commission and Payment

Platform commission: 12% of each booking amount

Your payout: 88% of each booking amount

Booking fees: Non-refundable, retained entirely by Kettimelaam

Full commission and payout details, advance percentage rules, and payment schedule are specified in your separately signed Vendor Partner Agreement.

6. Customer Default Protection

If a customer fails to make balance payment, Kettimelaam will make reasonable efforts to recover it for up to 14 days. However, Kettimelaam does not guarantee vendor payment in cases of customer default. You may not unilaterally cancel services due to customer payment delay without written authorisation from Kettimelaam.

If a customer disputes after service delivery, you must respond within 24 hours with evidence. Kettimelaam's decision on disputes below Rs.50,000 is final and binding.

7. Milestone Tracking (Catering & Invitation Cards)

⚠ Only advance a milestone when that work is genuinely complete. False milestone advancement is a material breach and may constitute fraud under the Indian Penal Code.

Catering (Group F):

M0 Booked • M1 Menu finalized

M2 Staff paid • M3 Ingredients ordered

M4 Cooking started • M5 Service delivered

Invitation Cards (Group H):

M0 Booked • M1 Design shared

M2 Design approved • M3 Printing started

M4 Cards delivered

8. Photography 60/40 Payment Split (Group B)

60% released after you mark “Event Day Shoot Complete” in your dashboard. 40% released after customer confirms receipt of photos. Deliver photos within the agreed timeline. Blurry, incomplete, or unprofessional work may result in partial payment hold.

9. Your Indemnification Obligation

You agree to indemnify and hold harmless Kettimelaam Weddings LLP from all claims, damages, losses, and legal costs arising from: your failure to deliver services, poor quality delivery, food contamination, property damage, personal injury, loss of photographs, breach of this agreement, or non-compliance with any applicable law. This obligation survives termination of your account.

10. Prohibited Conduct

❌ Zero Tolerance — Immediate Termination:

• Accepting direct payments from customers outside the platform
• Sharing customer personal data with any third party
• Misrepresenting your services or qualifications
• Registering multiple accounts for the same service area
• Soliciting customers for off-platform business
• Posting false reviews about your own or any other business
• Advancing milestones falsely to reduce customer refund entitlement

Any vendor accepting direct payments outside Kettimelaam faces: immediate termination + forfeiture of all pending payouts + legal action

11. Delivery Obligations (Wedding Dress & Invitation Cards)

You must deliver by the confirmed delivery date agreed at booking. Late delivery penalties:

1–3 days late
5% deduction
4–7 days late
10% deduction
7+ days late
Full refund + suspension

12. Confidentiality

All customer personal data accessed through the platform is confidential. Customer contact details are provided solely for service delivery and must not be used for marketing or solicitation. The platform’s commission structure, technical systems, and business processes are proprietary and confidential. You must comply with the Digital Personal Data Protection Act, 2023.

13. Termination

Either party may terminate with 30 days written notice to support@kettimelaamgroups.com. Kettimelaam may terminate immediately without notice for any zero-tolerance breach listed in Section 10. Upon termination, pending payouts are processed after resolution of all outstanding disputes.

14. Governing Law and Dispute Resolution

This agreement is governed by Indian law. Disputes are resolved first through Kettimelaam’s internal process, then arbitration under the Arbitration and Conciliation Act, 1996. Seat of arbitration: Chennai, Tamil Nadu. Kettimelaam operates as a technology intermediary under the Information Technology Act, 2000.

📝 Formal Vendor Partner Agreement

A comprehensive Vendor Partner Agreement covering all legal terms, commission details, and payout structure will be sent to your registered email via DocuSign after identity verification. Please sign digitally within 48 hours of receiving it.

Questions? Contact us at support@kettimelaamgroups.com or WhatsApp +91 78457 41983

🔒 Privacy Policy

Last updated: March 2026

Vendor data including business name, contact details and bank information is stored securely on Firebase. Only accessed by Kettimelaam admins for payout processing and verification.

Vendor phone numbers and emails are NEVER shared publicly. Only released to confirmed booking customers on specific admin approval.

Contact us: [email protected] | +91 78457 41983